Mar 22, 2022
The 4 Best Software Support Ticket Systems
When we are talking about support for software systems, it’s important to have the ability to escalate tickets to both developers and operations staff to obtain the right expertise.
Oct 24, 2018
It’s A Good Idea To Have A Service Level Agreement. Here’s Why…
When engaging a software development services provider, there are many aspects you should consider before signing on the dotted line - to avoid headaches down the track. One such aspect that you really should lockdown is a Service Level Agreement.
Mar 27, 2015
The Evolution and Challenges of the Mobile Workplace
The signs are everywhere; on your smartphone, your tablet, your empty office chair and the cost of your business’ real estate – mobility and the mobile workspace are the road to the future.